Be a part of a revolutionary change - find your future in our future

At PMI, we’ve chosen to do something incredible. We’re transforming our business and building our future with one clear purpose – to deliver a smoke-free future. We're disrupting our company from the inside out. Our transformation is redefining every area of our business. From where and how we make and sell our products—to how we engage our consumers and society.

To support this vision, PMI is evolving into a science and technology-based, consumer-facing, multi-category company—and Information Technology (IT) is a vital partner in helping to lead the way. As we accelerate PMI's vision, we get to dream big too.

With unique and transformative IT projects matching all levels of skill and ambition, we've taken on the spirit of a start-up, with the freedom to craft and define our digital future, but with the support and scope of a vast global business.

The Technology Transformation team

Technology Transformation accelerates the implementation of our IT strategy by driving streamlined, future-proof, and business value-driven technology decisions across our IT Platforms.

We enable PMI to expand and integrate new categories with speed, grow reduced-risk product platforms to scale, achieve launch and service agility, and build differentiating digital capabilities for competitive advantage.

YOUR DAY TO DAY

• As PMI accelerates its AI journey, this role will be critical in driving the next stage of PMI's digital transformation - towards an AI-powered PMI.
• The (Senior) Manager – Technology Transformation will drive the acceleration (e.g. the efficient and swift deployment of the right (Gen)AI use-cases) and adoption (ensuring that PMI employees integrate available (Gen)AI tools in their day-to-day activities) of AI@PMI.
• You will contribute to the execution of PMI’s GenAI strategy by leading several AI-centric initiatives, re-inventing processes with an AI-first mindset, and generating top- and bottom-line contribution to PMI’s P&L.
• This role will be responsible for overseeing the implementation of multiple Generative AI use-cases within the organization, engaging in strategic discussions with key Senior PMI leaders, coordinating implementation with cross-functional teams, and acting as a thought leader about AI.

Typically, you will:

AI Business Development:

• Engage with key functional stakeholders with the identification of AI use-cases, and the integration of AI-first thinking in their strategic planning; support the crafting of key business plans into crisp and actionable AI roadmaps
• Establish yourself as Thought Leader, providing advice and sharing knowledge on how AI can help solve specific pain points or open new opportunities

AI Strategy & Planning:

• Prepare strategic papers (i.e. 2-page memos) and presentations for IT or Business senior management presentations
• Lead the preparation of the AI@PMI monthly AI Steering Committee, ensuring a continuous pipeline of relevant, interesting, and engaging content
• Follow up on Steering Committee meetings, ensuring SteerCo is kept informed, comments and actions are recorded and followed up

AI Project Delivery:

• Engage with stakeholders to understand end-to-end business and technical requirements and facilitate the integration of AI technologies
• Collaborate with cross-functional teams to identify opportunities for process re-imagination and innovation through AI
• When necessary, act as intermediary between use-case owners and the technical implementation teams to ensure requirements are properly implemented
• Act as a liaison between technical teams and business units, translating complex AI concepts into understandable and actionable information

Grow the adoption of (Gen)AI solutions at PMI:

• Develop and implement strategies for the adoption of PMI-approved (Gen)AI solutions across the organization, ensuring alignment with PMI's goals and objectives
• Together with the Capability Building and Communications team, design and deliver change management initiatives to facilitate the smooth transition to (Gen)AI-driven processes, minimizing resistance and maximizing engagement
• Support the design and delivery of effective communication plans to articulate the benefits and impacts of (Gen)AI initiatives to stakeholders at all levels
• Foster a culture of continuous learning and development around (Gen)AI, providing training and support to enhance digital literacy across the organization
• Monitor and report on the progress of AI adoption, providing insights and recommendations to further drive the integration of (Gen)AI within PMI
• Champion the use of (Gen)AI tools and methodologies, advocating for their strategic application to achieve competitive advantage.

Leadership:

• As a senior member of the team, provide support, guidance and coaching to more junior team resources
• Act as delegate for the Directors Technology Transformation during their absences, or heavy workload

WHO WE’RE LOOKING FOR

• University degree or equivalent life or professional experience (Computer Sciences, Information Systems, Engineering, Business Administration or equivalent)
• 5+ years of experience delivering results through direct and indirect influence
• Excellent written and verbal communication skills in English

But more importantly, we’re looking for someone who is:

• Experienced with working on multiple projects in parallel, with high ambiguity
• Self-driven and Trustworthy
• A “doer” with a strategic mindset
• Thrives in highly ambiguous situations
• Enjoys working on multiple, concurrent, fast-paced projects
• Is curious and passionate about AI
• Has excellent collaboration skills

Ultimately, personality means more to us than skills. If you have the passion and mindset, we’d urge you to apply: we will help you develop the skills.

WHY SHOULD YOU JOIN US?

At PMI IT, we believe success to be fuelled by our employees, depended on them coming to work every single day with a sense of purpose and an appetite for challenge. We are a people first organisation committed to empowering you to take risks, grow and explore. Here’s what sets us apart:

• We’re redefining the big picture of well-being and personal development. We seek the best professionals but recognize them as parents, caregivers, family, and community members. We look after each other and care for our people, so wherever you join us around the world, we’re committed to providing the type of benefits only a company like PMI can offer
• Being the fastest learning IT organization in the world is core to our culture, so we invest significantly in developing our people. From mentoring to technical certifications, stretch roles, soft skills development, and executive education, we help our people develop the skills they need to do their best work and create their own unique impact
• At PMI IT, we believe diversity and inclusiveness are essential to every industry. We’re proud that our culture is built upon strong corporate values, a foundation of respect and belonging, and a commitment to diversity and inclusion that welcomes a variety of skill sets, backgrounds, and experiences
• We see digital technology as disruptive, and possibilities as endless. Our teams work with innovative technologies such as Cloud, APIs, IoT and AI, supported by management practices and principles such as Agile, Design Thinking, and Product Management

Every single IT member is part of our Transformation journey. Join us and pursue your ambitions – our staggering size and scale provides endless opportunities to progress. If our culture and mindset resonate with you, we look forward to receiving your application and getting to know you.

Together, let’s deliver a smoke free future.