uD83C uDF47 About grape:
Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first.
At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can’t wait to get to know you!
Your role:
As a Technical Operations Engineer at grape, you will play a crucial role in automating workflows, optimizing processes, and building internal tools that enable our teams to work more efficiently and effectively. You will collaborate closely with cross-functional teams, including Product, Engineering, Operations, People, Sales, Claims Management, Finance & Risk and other teams, to identify areas for improvement, and implement automation solutions across the organization. Your work will directly impact the scalability and success of our team. The primary role is to ensure that technology systems and tools are aligned with the business objectives and operational requirements.
- Design, build, deploy and maintain solutions
- Design, build, deploy and maintain scalable short and long-term technical solutions tailored to meet operational business requirements
- Create and maintain postgresQL databases, and develop workflows, scripts, automations, forms and tools to improve the operational efficiency of our teams.
- Support in developing our internal technical processes and diagram data flows
- Provide technical support for business operations, troubleshooting and resolving issues as they arise
- Support with the technical implementation of automation tools to improve the speed and accuracy
- Collaboration
- Work with the engineering team to understand long-term plans and ensure alignment between the timeline for the development of internal tools, and critical business processes
- Work together with business operations to identify & execute on priority projects that enhance business efficiency through automation.
- Communicate technical concepts to non-technical stakeholders effectively
- Translate complex technical concepts into understandable terms, graphs and process diagrams for non-technical stakeholders, ensuring clear and effective communication and strengthening the team's understanding of our workflows and automations.
- Demonstrated experience in automation engineering, software development, or a similar role, preferably in a fast-growing startup environment
- Strong eye for details and product UX
- Proficiency in Typescript
- Experience with databases (PostgresQL) and data analysis tools.
- Previous experience with low-code tools such as Retool etc,
- Self- Starter with the ability to work independently
- Strong problem solving and project management skills.
- Adaptability and willingness to learn about new technologies
- Proficient in English, German knowledge is a plus
uD83E uDD1D What we offer in return:
uD83C uDF31 Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.
uD83D uDCBB Hybrid Setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office.
uD83E uDE91 Home Office Stipend: To enable our hybrid setup, we allocate a one-off CHF 200.- home office budget to help you set up your dream workspace in the comfort of your own home.
uD83C uDF10 Internet Allowance: We give you a monthly internet allowance to help cover your internet costs at home and enable you to work seamlessly from your home office.
- Flexible Working Time: You can distribute your working hours the way you want to.
uD83E uDDE0 Learning Budget: We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1'500.- budget annually
??? uD83E uDE79 Well-being: Work-life balance is important to us and we foster a supportive work environment. We support you with mental health sessions and offer discounts to keep you happy & healthy.
uD83C uDFAB Team Events: Every month we gather for fun and engaging events where we can connect and bond with our colleagues and our teams.
?? Team Retreats: Twice a year we travel somewhere nice to bond with our colleagues.
uD83D uDE82 Travel & Commute: We will cover your SBB half fare card, so we can spend some time together in the office.
uD83C uDF34 Paid Vacation: You get 5 weeks (25 days) of paid vacation every year and 2 additional days of paid vacation to compensate for canton-related holidays, religious holidays, birthdays, etc. The total amount of paid vacation days per year is 27 days.
uD83E uDDD6? ? Wellness Budget: Health & well-being looks different for everyone. You can optimize your wellness budget to best fit your needs.
uD83D uDC68? uD83D uDC68? uD83D uDC66? uD83D uDC66 Parental & Adoptive Leave: We offer additional time off to support employees who are balancing family and work time in the most crucial stages of family life.
?? Digital Nomad: For every 3 years of employment, you can work for an extended period of time from anywhere in the world (location subject to review).
uD83C uDFC1 Our Recruitment Process
We place particular emphasis on four areas when making our selection decision: professional and technical skills, mindset & values. We evaluate these through the following steps:
Step 1 - Your Motivation
To get to know you better, we invite you to a 30-minute motivational interview with our Talent Acquisition Team.
Step 2 - Role Fit
In the first interview, we assess how well your qualifications and skills align with the role requirements. This discussion will take place with your Hiring Manager.
Step 3 - Case Study
For roles with higher technical demands, we will invite you to complete a case study or technical assessment. This allows us to better evaluate your specific skills and problem-solving abilities.
Step 4 - Our Culture Connect
Throughout the interview process, you'll gain insight into our company culture, and we'll explore how your values and mindset align with our ways of working. The final interview will offer a deeper look into this connection, along with broader discussions about the role and our vision.
Our diverse experiences, perspectives, and voices make us the company we are, and we would love to learn more about you!