We are a world leading Engine MRO service provider, headquartered in Zurich, Switzerland, with over 90 years of operational experience. Our unwavering dedication to innovation, excellence and environmental responsibility propels us forward on our journey to becoming the leading, most customer-centric, and sustainable Engine focused MRO worldwide.
Working with an extensive network of partners and business development offices in Europe, the USA, Asia and the Middle East, we offer comprehensive, fully customized solutions for the Maintenance, Repair and Overhaul of aircraft engines, airframes and components sales business including impeccable technical support to over 500 customers worldwide. Our mission: We safely power your flight.
As a Account Manager in Engine Services you will be responsible for the commercial management of multiple customer accounts, execution of the relevant contractual obligations for maintenance services in Zurich, starting with the coordination for an engine induction slot until finishing of the shop visit and engine serviceability, and will be responsible to achieve the company’s revenue and P&L targets for the respective customer account in coordination with Product Management and Sales. You will be responsible for an appropriate communication towards the customer for any commercial, engine TAT, and parts exchange related topics occurring during an engine shop visit, and triggering internal and external escalation in case required. By doing so, the position holder will maintain, develop, and expand the customer relationship, the preparation and coordination of customer visits, be it on site in ZRH or at the customer’s facilities, being also part of the responsibilities.